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CARNEVALE CASE STUDY

Carnevale is an Italian family-run, manufacturer, importer and national distributor of the complete range of ambient, fresh & frozen, high-quality, innovative food & drink products, that cover the total food service requirements of any business.

Humble Beginnings

Carnevale dates back to 1966 when two young brothers, Carmine and Giovanni Carnevale, from the Apennine village of Capracotta in Molise, Southern Italy established the company and began manufacturing and selling mozzarella and ricotta for the first time in central London.

Extensive Range of Premium Foods & Provisions

Carnevale’s extensive range of premium foods, provisions and beverages are distributed all over the UK by its own fleet of multi-temp vehicles that set off daily from one of six depots. Thus it is able to meet the needs of any restaurant, pizzeria, hotel, delicatessen, caterer, food processor and wholesaler anywhere in the country offering free delivery and no minimum orders.

“I liked the website and the prompt response received to my contact request. Very good 1st impression”

Introduction

Carnevale, a leading food manufacturing company, faced the challenge of ensuring food safety compliance for BRCGS certification and UK regulations related to the storage of chilled and frozen food products. Ivone, the Technical Manager, sought a reliable remote temperature monitoring system that provided remote access to temperature data and alerts for out-of-range temperatures.

During her search, Ivone discovered Hawk Safety’s website. Impressed by the prompt response, she decided to trial the system.

The Challenge

Carnevale operates multiple large walk-ins across various locations, requiring frequent temperature checks for quality and compliance purposes. Manual temperature checks posed significant risks, leaving the company vulnerable between checks, especially overnight. Any refrigeration failure could lead to substantial stock loss. Ensuring compliance with the required records of fridge and freezer temperatures is critical for Carnevale.

Why Carnevale Chose Hawk Safety

Ivone’s search led her to Hawk Safety’s website, where she was impressed by the prompt and professional response. She initiated a trial of the system to assess its benefits before committing to a full purchase. The trial demonstrated the system’s ease of installation and user-friendly nature.

“Great that we have an app and not to be dependent only on email alerts as emails in time tend to be missed/ignored.”

How Hawk Safety Responded

Following Ivone’s enquiry, Hawk Safety quickly understood Carnevale’s challenges and provided a tailored quote. Ivone was satisfied with the proposal but wanted to test the system. Hawk Safety prepared and set up a small amount of their equipment on the platform for the trial.

After a successful trial, Ivone approved the system. Additional equipment and software were purchased, set up, and shipped, ready for installation. Following an easy self-installation process, Carnevale is now fully live on the Hawk Safety platform and compliant with their food safety requirements.